If you need a good little fax machine, this IS the one! easy to use, fast set up and no hassles. The first thing that grabs you about this little fax machine is the price. Then you read the reviews and maybe think twice about ordering.... but I think some of the reviews about this model are unfair.I mean really, It has everything you could want for the price! Sure the sound of the phone is a little tiny bit fuzzy, but that's it! If your gonna spend a lot of time on the phone, BUY a good phone! but if your gonna use this little sucker for faxing...It's a great deal!The second thing that grabs you is the size...Perfect for a busy desktop, just the right size to tuck away in a corner or on a small phone stand.The power cord is built right in, no bulky a/c adapter to lose or block up other plugs in outlets. The third thing that's the kicker is the design, its a little flashy for its price, looks good and functions extremely well. You won't believe all the functions! It has everything the big huge ones have in a tiny package, it's even smaller than it looks!Grab this deal, you won't be sorry, and the Refills for it are only $8.99 FOR 2!! (off brand mind you, but still) thats 300 pages of breezy carefree faxing! what a deal! LD © Brother PC402 Thermal Fax Ribbon Refill Rolls (2 - Pack) or 2-Roll compatible Brother IntelliFAX/Intelli-FAX 575 black thermal transfer print ink ribbon cartridge (PC-502RF/PC-502/PC502RF/PC502 film paper) to refill brother PC-501/PC501 fax officepage machine.If your a busy office with all day faxing, this probably isn't for you, but if your a normal 10-45 faxes a day office or so, this is for you! I picked up mine for $14.00 + $7.99 shipping!! how can you possibly go wrong? I've spent more on a couple of cups of coffee!! Try it!